A recent Sky News report said that when ChatGPT was recently asked by a journalist “who won the UK general election 2024?”, the chatbot replied that Labour had won a “significant victory”, even though the general…

Amazon’s ‘Project Kuiper’ satellite broadband moved one step closer following a reported 100 per cent success rate for its first two prototype satellites.  Project Kuiper  Like Elon Musk’s SpaceX, with Project Kuiper, Amazon…

In this insight, we look at what email trackers are, how they work, what the main concerns about them are, plus how you can protect yourself from email trackers. What Is An Email Tracker?  An email tracker is a tool or technology used…

In this insight, we look at the popular email authentication protocols SPF, DKIM, and DMARC, how they work, why they’re important, and what happens if they’re not set up properly.  What Is SPF?  SPF, or Sender Policy Framework,…

Zoom has announced that its new (beta) productivity tools, Zoom Mail and Calendar (clients and Services), combined with its existing features will mean that workers will have everything they need in one app.  Give Workers A ‘Toggle…

In this article, we look at the features, pros and cons of the business-focused version of WhatsApp.  Launched in 2018  The business-focused Android version of ‘WhatsApp Business’ was launched in January 2018 in the UK, and…

New privacy features being rolled out this month mean that WhatsApp users can now leave group chats silently.   Three New Privacy Features  WhatsApp has announced the introduction of three new privacy features: Leave Groups…

Vodafone and Virgin Media O2 have announced that their customers will be joining both Three and EE’s customers in having access to high-speed mobile connectivity on London’s Tube network, including within the tunnels.  Joined BAI  As…

Zoom has announced that its new apps, updates, and features will improve collaboration and creativity, thereby increasing engagement and interaction among attendees of hybrid-working meetings.  Collaborate Mode    Zoom says that…

In this article, we look at how there are several risks and challenges associated with sending email attachments, how businesses can track emails, and about a new product that could allow greater visibility and control of what happens to email…

In this insight, we look at the history of fears about a possible link between mobile phone usage and cancer, then we look at the latest studies, conclusions, and expert opinions.   History   Claims that mobile phones could…

WhatsApp has announced that it will soon be introducing some new features to improve its voice messaging.   Voice Messaging   WhatsApp’s voice messaging, introduced back in 2013, saves typing and is a fast way and free way…

In this article, we look at how spam filers work and what can be done to ensure that our legitimate emails reach their target and aren’t wrongly filtered out as ‘spam’. Why We Need Spam Filters Although we’re focusing on how to…

In this featured-article, we look at the traditional frustrations that occur when customers encounter (some) phone systems and how technology is helping to bring better experiences. Spending Time On Hold Being put on hold and spending…

Independent broadband network providers (altnets) have been angered by Ofcom’s decision to take no action over anti-competition concerns about (BT) Openreach’s “Equinox” offer. What Is Equinox? The Equinox Offer from BT’s Openreach…

The results of new research suggest that the comments section for stories on prominent media websites across many western countries are the focus of major Kremlin-based activities to try and influence public opinion. Multiple Outlets, Many…

A recent Citizens Advice survey has revealed that 2.5 million people are behind on their broadband bills, with 700,000 of these falling into the red during the Covid pandemic. Young, With Children Under 18, Or Receiving Universal Credit…

New features for Microsoft’s Teams include cross-organisation channel sharing called ‘Teams Connect’ that has been likened to a very similar feature in Slack. Announced at Ignite At Microsoft’s ‘Ignite’ annual conference,…

With more than 30 million people joining the non-profit, end-to-end encrypted communications app ‘Signal’ in just a few days, users of the app have (understandably) been experiencing a few technical issues. Mass Sign-Ups The…

The successful move to virtual presentations for London Tech Week Connects, back in June, inspired September’s London Tech Week to go ahead as a fully virtual event. In June, when the country was still locked-down due to the pandemic,…

North America has already banned US companies from working with Huawei so with that in mind and with a decision by the UK about Huawei’s involvement in the country’s 5G infrastructure due very soon, we take a closer look at the issues involved. 5G The…

President Trump’s administration is reported to have met with major US communications networking companies in a bid to address the need for improved competition with Huawei globally. Huawei Issues Many of the issues and incidents that…

With businesses looking to ensure COVID-safe working conditions, the use of voice and contactless interfaces could help provide safer ways of carrying out daily work tasks. Report A recent report by 451 Research states that technology…

Virgin Media and O2 are merging to compete against BT in a £31 billion deal. The aim is to create an entertainment and telecoms company that can provide some serious competition to telecoms giant BT. Mobile & Broadband O2, owned…

London-based security company Redscan has reported that recent Google searches reveal how businesses are focused on how they can adapt to the security and technology challenges posed by remote working. Not Prepared This does appear to…

Microsoft’s collaborative working platform ‘Teams’ is reported to have seen a massive 12 million user boost in one week as a result of remote-working through the coronavirus outbreak, and through Microsoft making the platform generally…

In this week's featured article, which is the first of two parts on what is a huge subject for businesses to tackle, we take a look at some of the important issues of email security and how businesses can try to strengthen this crucial area…

Telecoms regulator Ofcom has announced the introduction of 10 million new 0204 landline numbers for London in a move to keep up with a growing demand fuelled by Broadband connections. Running Out There are only 500,000 of the 30 million…

Mobile operator Three has announced that new and existing customers with compatible handsets will be able to get 5G at no extra cost(s) when its 5G service is launched later this year. 5G Offer Three says that when its 5G service goes…

This week will see the introduction of automatic compensation, without having to ask, for customers of BT, Sky, TalkTalk, Virgin Media and Zen Internet who experience delayed repairs, installations or missed engineer appointments. More…

London-based, registered charity ‘Full Fact’ will now be working for Facebook, reviewing stories, images and videos, in an attempt to tackle misinformation that could “damage people's health or safety or undermine democratic processes”. Why? The…

On 3rd December, Skype announced that it was celebrating United Nations International Day of Persons with Disabilities by launching its new call captioning with live captions and subtitles feature. Inclusivity & Accessibility Skype says…

A new kind of pilot secure email service called ‘AccountGuard’ has been launched by Microsoft, specifically for use by election candidates, and as one answer to the kind of interference that took place during the last US presidential election…

Norwegian scientists at IFE claim to have discovered a new wonder-material for future battery production that they have dubbed ‘SiliconX’. Years Of Research The new material, discovered by scientists at Norway’s Department of Energy…

Privacy groups have led calls to halt the blanket collection and storing of communications data in the EU area, and the creation and storing of the “audio signatures” of 5.1 million people by HM Revenue and Customs (HMRC). Collection of…