Network and System Support

Many of the solutions that we at GMA can provide you with wouldn't be complete without support - us on the end of a phone to help you when you need it.

At GMA, we have the flexibility to provide you with a bespoke support package, giving you as little or as much as you need, whether that be the whole package or just a few elements.

As well as the telephone and remote support we provide through our HELP DESK service, which operates as standard mon-fri, 9am - 5pm, we can also provide you with up-to-date server data telling you about processor performance, disk space, software updates, backup failures and more. We can also provide you with a monthly report in a format of your choice.

Onsite days can also be included in your package where one of our engineers visits you to resolve any issues you are experiencing.

Price-wise, the level of service you require is reflected in the cost but we find that the support package we've designed as our standard support offering is sufficient for many of our clients' requirements and it might be for yours too!

At GMA our philosophy for engagement is to first meet with you so we can better understand your organisation by discussing it with you, the people who know it best! Through us understanding your situation we are much more able to use our knowledge and technical skill to design, implement and improve your IT