Support for your IT

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Our support services for IT let you focus on your business with us keeping your systems running smoothly. Our friendly IT support services team will take away the hassle of all  of those dilemmas and costs less than you might think.

At the heart of our business, since we were founded in 1992, we are the trusted partner of small and medium sized businesses and not for profit organisations across London, to keep them operational. We’ve worked with many organisations for over 10 years, keeping their IT working for them.

IT support services package that works for you

Talk to us to discuss your needs. You can choose one of our fixed-price packages below or a bespoke package. What matters is getting your support right. We’ll get to the heart of your needs and then get you support that meets your needs.

Simple and easy to understand choices

We offer a range of simple packages for those organisations that require a standard support services structure. And we charge per user, not per device as many other companies do. One fee and get everything your team needs supported. That’s our simple policy.

Bespoke support for your needs

We know that every organisation has its own specific needs and a standard package is not what you need or want. Whatever your information architecture, we can tailor support to suit you. Our experienced consultants and engineers will analyse your needs and prepare a bespoke proposal for you. Get in touch and see what we can do for you.

Prices from just £ 20

What is covered

  • Laptop and desktop computers

  • MacOS devices

  • Windows PCs and Servers

  • Server infrastructure and backups

BRONZESILVERGOLD
Unlimited remote and telephone support
X
XX
Unlimited onsite supportX
Preventative maintenance and updatesXXX
2 hours response time for server issues
XXX
4 hours response time for user issuesXXX
On site response timeNext day4 hours4 hours
Network management and monitoring toolsXXX
Regular reporting for proactive management of your systemsXXX
Dedicated support hotlineXX
Named engineerXX
Inclusive strategic planningX

Contact GMA and focus on managing your organisation, not keeping your IT running.