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Remote Support 

 

Our support methodology is based on attempting to fix most software related issues remotely without having to come on site. In so doing we are able to save you both time and money and at the same time reduce the inconvenience caused by engineers visiting your site. Of course, if it is necessary an experienced engineer will always be available to visit you on-site.

Considerable enhancements to your IT systems can also be gained with our Daily Health Check service. This is whereby our support engineers will connect to your server remotely and perform a health and performance check each and every day. The benefit being that this allows us to identify potential areas of concern before they become a real problem for the users and to further improve the performance of the system.

Our clients are telling us that as well as saving them time and money, our support package gives them complete peace of mind that if issues do occur, GMA will quickly and conveniently get them up and running again.

We are able to tailor support to your company’s needs and support plans are available for as little £2 per hour depending on your requirements and systems.

To find out more then call us on 020 8778 7759 or mail us at sales@gmal.co.uk